If anyone is contemplating purchasing any Phidget products they have been very responsive and great to work with. My HUKY arrived at my door step without a email from Mr. Li. A welcome surprise but I had not purchased everything that I wanted so I could start roasting. One call to phidget a couple key strokes on the computer and the 1048 and case was in the mail box the next day. Well then the next week i decided to put the case together to protect the 1048. Well I got a little heavy handed with the screw driver and the bottom of the case broke. Called Phidget asked if i could buy a replacement bottom piece. They sent me a brand new case the next day. No Charge.
Great company to work with.